Studying and Designing Technology for Domestic Life - Lessons from Home

Studying and Designing Technology for Domestic Life - Lessons from Home

von: Tejinder K. Judge, Carman Neustaedter

Elsevier Reference Monographs, 2014

ISBN: 9780128006146 , 275 Seiten

Format: PDF, ePUB

Kopierschutz: DRM

Windows PC,Mac OSX geeignet für alle DRM-fähigen eReader Apple iPad, Android Tablet PC's Apple iPod touch, iPhone und Android Smartphones

Preis: 53,95 EUR

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Studying and Designing Technology for Domestic Life - Lessons from Home


 

Front Cover

1

Studying and Designing Technology for Domestic Life

4

Copyright

5

Dedication

6

Contents

8

Acknowledgments

10

Foreword

12

Chapter 1 - An Introduction to Studying and Designing Technology for Domestic Life

16

THE CHANGING LANDSCAPE OF COMPUTING

16

THE CHALLENGE OF STUDYING AND DESIGNING FOR DOMESTIC LIFE

17

THE PURPOSE OF THIS BOOK

18

HOW TO USE THIS BOOK

19

TOPICS AND ORGANIZATIONAL OVERVIEW

19

LOOKING FORWARD

22

REFERENCES

23

Part 1 - Understanding Domestic Life

24

Chapter 2 - Conducting Interviews with Remote Participants

26

INTRODUCTION

26

CONDUCTING FACE-TO-FACE INTERVIEWS

27

THE ETHICS OF CONDUCTING STUDIES OVER VIDEO CHAT

29

CASE STUDY 1: GRANDPARENT AND GRANDCHILD COMMUNICATION

30

CASE STUDY 2: HEALTH INFORMATION SHARING

36

CASE STUDY 3: MOBILE COMMERCE

42

DISCUSSION AND CONCLUSIONS

46

Acknowledgments

46

REFERENCES

46

Chapter 3 - “Rainy Days Work Best for Us”: Lessons from Home-Based Family Interviews

48

INTRODUCTION

48

AN INTERVIEW STUDY OF FARM FAMILIES

50

CHALLENGES AND LESSONS

59

SUMMARY

66

REFERENCES

67

Chapter 4 - Wear Nice Socks: Guidance for Conducting In-Home Studies with Children

70

INTRODUCTION

70

EMPIRICAL APPROACH

70

METHOD

72

LESSONS AND CHALLENGES

74

CONCLUSIONS

87

REFERENCES

87

Chapter 5 - The Flexible Realities of Using Design Probes: Reflections from a Care Home Context

90

INTRODUCTION

90

DESIGN PROBE METHOD

92

STUDY AND METHOD

93

CHALLENGES AND LESSONS

98

CONCLUSION

105

REFERENCES

106

Chapter 6 - Using the Business Origami Technique to Understand Complex Ecosystems

108

INTRODUCTION

108

THE BUSINESS ORIGAMI TECHNIQUE

109

SELECTION OF STUDY METHOD

111

USAGE OF PAPER-BASED BUSINESS ORIGAMI TECHNIQUE

112

ADAPTING THE BUSINESS ORIGAMI TECHNIQUE TO BE DIGITAL

115

ANALYZING THE RESULTS

118

CHALLENGES WITH THE DIGITAL BUSINESS ORIGAMI TECHNIQUE

119

LESSONS FOR FUTURE STUDIES

123

CONCLUSION

125

REFERENCES

125

Chapter 7 - The Financial Tour: Methods for Studying Sensitive Financial Questions

126

INTRODUCTION

126

DEFINING THE STUDY

127

INTERVIEWS

131

DEBRIEFING THE INTERVIEW

143

DISCUSSION

145

Acknowledgments

146

REFERENCES

146

Part 2 - Technology Design and Evaluation

148

Chapter 8 - Autobiographical Design in the Home

150

INTRODUCTION

150

AUTOBIOGRAPHICAL DESIGN

151

THE AUTOBIOGRAPHICAL DESIGN OF THE FAMILY WINDOW

154

LEARNINGS

166

CONCLUSION

169

Acknowledgments

171

REFERENCES

171

Chapter 9 - In-Home Deployments

174

INTRODUCTION

174

IN-HOME DEPLOYMENTS

175

PREHEAT STUDY AND METHOD

181

CHALLENGES AND LESSONS LEARNED

184

CONCLUDING REMARKS

192

REFERENCES

193

Chapter 10 - Field Trials with Multiple Connected Households

196

INTRODUCTION

196

FIELD TRIALS IN HCI

197

THE DESIGN OF FAMILY PORTALS

199

THE EVALUATION OF FAMILY PORTALS

202

PROTOTYPE FRAILTY AND PILOT TESTING

208

INSTALLING THE SYSTEM IN MULTIPLE CONNECTED HOUSEHOLDS

210

OWNERSHIP AND USAGE OF THE SYSTEM

213

MANAGING THE COMPLEXITY OF RELATIONSHIP DYNAMICS WITHIN AND BETWEEN FAMILIES

215

DISCUSSION AND CONCLUSIONS

219

Acknowledgments

219

REFERENCES

220

Chapter 11 - Techniques for Studying Actual Use of Personal Communication Prototypes

222

THE GROWING OPPORTUNITY OF REMOTE PERSONAL COMMUNICATION

222

VIDEOPAL: DEPLOYING A PROTOTYPE IN AN INTACT SOCIAL GROUP

224

EXPERIENCES2GO: DEPLOYING A PROTOTYPE IN THE WILD

226

TV2GETHER: CAPTURING ACTIVITY IN THE WILD

229

CONCLUSION AND DISCUSSION

232

Acknowledgments

233

REFERENCES

233

Chapter 12 - Working with Community Groups to Inform the Design of Domestic Technologies

234

INTRODUCTION

234

ARRIVING AT A COMMUNITY APPROACH

236

STUDY: BUILDING AND DEPLOYING A WEBSITE WITH BFO

238

CHALLENGES AND LESSONS

240

SUMMARY AND DISCUSSION

245

CONCLUSION

246

Acknowledgments

246

REFERENCES

246

Chapter 13 - Conflict in Families as an Ethical and Methodological Consideration

248

INTRODUCTION

248

A TALE OF TWO STUDIES

251

CHALLENGES AND LESSONS

259

LEARNINGS FOR FUTURE STUDIES

264

CONCLUSION

267

Index

270