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Project Benefits Management - Linking projects to the Business
von: Trish Melton, Laura Yates, Peter Iles-Smith
Elsevier Trade Monographs, 2007
ISBN: 9780080557663 , 240 Seiten
Format: PDF
Kopierschutz: DRM
Preis: 49,95 EUR
Front cover
1
Project benefits management: Linking your project to the business
4
Copyright page
5
About the authors
6
About the project management essentials series
8
Foreword
10
Acknowledgements
12
How to use this book
14
Contents
16
Chapter 1 Introduction
20
The project lifecycle
20
Aims
21
What is project benefits management?
22
Why benefits management is needed?
24
Benefits management path of success
30
The benefits management lifecycle
35
And remember…
37
Chapter 2 Projects and business
38
Organizational strategy
38
Developing the organizational strategy and identifying projects
41
Economic evaluation of projects
45
Opportunity cost
45
Link to the business
46
And remember…
47
Chapter 3 Benefits concept
48
Benefits concept development
50
Tool: Benefits Mapping Tool
55
Tool: Benefits Matrix
60
Benefits measurement
62
Tool: Benefits Scoring Tool
64
Stakeholder management
67
Benefits realization
69
Handy hints
70
And finally…
70
Chapter 4 Benefits specification – Part 1: linking scope to benefits
72
Defining project scope
72
Tool: CTQ Scope Definition Tool
74
Challenging the project scope
75
Tool: Scope Challenge Checklist
78
Scope and project strategy
81
Scope and business change management
82
Tool: Business Environment Checklist
85
Handy hints
86
And finally…
86
Chapter 5 Benefits specification – Part 2: business case development
88
Value-add and lean thinking
89
Cost estimating
91
Benefits specification and measurement
94
Tool: Benefits Influence Matrix
97
How to write a business case
99
Handy hints
104
And finally…
104
Chapter 6 Benefits realization
106
Realization planning
109
Tool: Benefits Realization Risk Tool
110
Delivery of the explicit benefits
112
Delivery of the implicit benefits
117
Tool: Customer Satisfaction Analysis Tool
119
Benefits sustainability
122
Tool: In Place–In Use Analysis Tool
123
Ending the project – sustaining the business
125
Evaluating success
127
Handy hints
129
And finally…
129
Chapter 7 Short case studies
130
Case study A – the 'personal' project
130
Lessons learnt
133
Case study B – comparing different approaches to business case development
134
Lessons learnt
136
Case study C – the 'question mark' project
137
Lessons learnt
142
Chapter 8 Case Study One: product storage and distribution facility project
144
Situation
144
Potential project
145
Conclusions
149
Lessons learnt
149
Chapter 9 Case Study Two: pharmaceutical facility refurbishment project
150
Situation
150
Business case
156
Delivery
165
Benefits realization
166
Conclusions
168
Lessons learnt
168
Chapter 10 Case Study Three: organizational change programme
170
Situation
170
Business case
170
Delivery
176
Benefits realization
180
Conclusions
186
Lessons learnt
186
Chapter 11 Case Study Four: hurricane preparedness project
188
Situation
188
Business case
189
Delivery
197
Benefits realization
202
Conclusions
205
Lessons learnt
205
Chapter 12 Appendices
206
Appendix 12-1 – 'Why?' Checklist
207
Appendix 12-2 – 'Benefits Realized?' Checklist
208
Appendix 12-3 – Economic Evaluation of Projects
209
Appendix 12-4 – 'How?' Checklist
212
Appendix 12-5 – Business Case Template
215
Appendix 12-6 – Simple Benefits Hierarchy Tool
224
Appendix 12-7 – Roadmap Decision Matrix
225
Appendix 12-8 – Benefits Specification Table
225
Appendix 12-9 – Business Case Tool
226
Appendix 12-10 – Benefits Tracking Tool
227
Appendix 12-11 – Sustainability Checklist
228
Appendix 12-12 – Benefits Realization Plan Tool
229
Appendix 12-13 – Glossary
230
Appendix 12-14 – References
231
Index
232
A
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B
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C
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D
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E
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F
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G
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H
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I
233
K
233
L
233
M
233
N
233
O
233
P
233
R
234
S
234
T
234
U
234
V
234
W
234
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